Zero Touch Mobility

Global Recognition, Local Capability

Zero touch Mobility Is Now in the Spotlight

Zero Touch Mobility (ZTM) delivers streamlined, policy-driven automation for iOS, Android, Windows, and macOS devices all managed through a single, unified ServiceNow platform.

The Mobilise It Advantage

As the exclusive ANZ reseller of Samsung SDS Zero Touch Mobility, we’re thrilled to share that the platform has been recognised in the 2025 Gartner® Market Guide for Managed Mobility Services, Global.

Why This Recognition Matters

This Gartner® Market Guide recognition validates what we’ve always known. Zero Touch Mobility is truly innovative and the only scoped application that expands ServiceNow to include management of all mobile computing assets including but not limited to Apple, Samsung, Google, Microsoft and Zebra smart devices and tablets.

Designed to address the needs of today’s hybrid workforces and global IT environments, Zero Touch Mobility offers a truly zero-touch deployment experience — automating mobile device provisioning, configuration, support, and decommissioning. Built natively on the ServiceNow platform, it unifies mobility workflows across UEM systems, HR databases, carriers, and logistics providers.

Enterprises and Managed Service Providers are increasingly adopting Zero Touch Mobility to modernise their mobility programmes. By removing swivel-chair processes and minimising IT burden, the solution allows organisations to scale securely, efficiently, and without additional headcount.

"We believe our inclusion in Gartner's Market Guide is strong validation of Zero Touch Mobility's innovation and value. As IT teams and MSPs strive to do more with less, Zero Touch Mobility empowers them to streamline operations, enforce policy, and enhance security — all whilst reducing manual effort and increasing efficiency."
Arnaud Cazaledes, VP of Strategy, Product and Marketing, Samsung SDS America

Eliminate Manual Effort

Remove manual processes across the full device lifecycle from provisioning to retirement, reducing operational overhead and human error.

Real-Time Asset Data

Ensure real-time, accurate asset data and compliance via one CMDB environment for all end user computing assets.

Automated Workflows

Automate device onboarding, moves, adds, and changes through the intuitive ZTM self-service workflows.

Hyper-Automation

Accelerate support and reduce operational overhead with advanced hyper-automation capabilities that scale with your business.

Ready to Transform Your Mobility Management?

Discover how Zero Touch Mobility can revolutionise your organisation’s mobile device management strategy.