Hybrid and digital workspaces are a technology framework designed to deliver and manage app, data and desktop delivery. Employees can readily access everything from legacy company applications to cloud-based tools like Microsoft 365, just as they would from their office desktop—at any location, anytime. Whether data is stored in a cloud service or a data centre, staff members can work on familiar devices in an accessible, secure environment that they trust—enhancing productivity and ensuring a seamless experience.
A digital workspace enables remote employees to seamlessly access everything they need—from legacy company systems to cloud based apps like Microsoft 365—while ensuring proper business policies are followed when handling sensitive data.
Take a regulated call centre, for instance. When staff work from home, a digital workspace helps maintain strict PCI DSS compliance standards. For business travellers, it intelligently manages risk by controlling which apps and content they can access whether they’re using Wi-Fi on aeroplanes, in hotels, or abroad. Similarly, healthcare professionals benefit from secure, instant access to the most sensitive information as they move between different facilities, ensuring they can work effectively wherever they need to be
For teams handling top-secret projects, protecting sensitive information and intellectual property is paramount. A digital workspace ensures this confidential content remains accessible only to authorised team members through default encryption—even if data is accidentally exposed or targeted by malicious actors. This secure environment extends to external collaborators, such as legal counsel, while maintaining strict access controls. In merger and acquisition scenarios, the workspace can strategically unite different organisations’ resources where beneficial, whilst keeping other elements separate as required by security protocols.
Managing contractors and temporary staff presents unique challenges, particularly when it comes to system access. Since these workers often sit outside an organisation’s Active Directory structure, granting them appropriate access to company applications and data can be complex. Moreover, with limited time on assignments, these professionals need to quickly master potentially unfamiliar systems that differ from those used in their previous roles. A digital workspace addresses these challenges by providing a streamlined, unified platform that simplifies access management and reduces the learning curve for contingent workers.