accurate device telco digital expense
Mobilise IT has partnered with brightfin to deliver industry-leading telecom and digital asset expense management solutions to Australia and New Zealand. Seamlessly integrating with ServiceNow as a scoped application, this collaboration sets a new standard for efficiency, cost optimisation and, most importantly, security.
Save money on telecom carrier costs while improving efficiency

Our pre-configured integrations with hundreds of telecom providers enables automatic invoice processing tailored to your business rules. Once invoices are processed, our system conducts audits and optimisations to help you save significantly on telecom carrier costs. An easy-to-use UI and automated workflows built natively in ServiceNow takes the manual effort out of managing your voice & network services, contracts, and vendors.

Key features:

  • Dispute management
  • Contract management
  • Installation requests
  • Allocations and chargebacks
Improve your telecom inventory accuracy

With a clear, accurate view of your inventory, brightfin ensures you are only paying for what you use. Many growing organisations are often surprised by how much inventory is unaccounted for, unused, or incorrectly billed.​

In one instance, shortly after switching to brightfin from another platform, a customer discovered that that they had unknowingly paid over $50,000 for a service that should have been disconnected 8 years prior.

Easily manage multiple provider quotes

Stop the tedious back-and-forth of requesting service quotes from telecom providers. With brightfin you can streamline the entire process using workflows and automations that save time and resources.​

​Through an easy-to-use UI, brightfin users can:​

  • Receive & compare telecom quotes in one place ​
  • Communicate directly with providers ​
  • Get real time alerts when action is needed​

​Seamless provider integrations ensure organisations can maintain an accurate, up-to-date product catalog.

FAQ

What is Telecom Expense Management?

Telecom Expense Management platforms automate all of your IT-related invoices. By gaining visibility of IT spend, business leaders can answer the tough questions like:

  • What assets do we own and where are they?
  • Which invoices have we paid?
  • Are we paying the right amount?
  • Could we be spending less?
  • How much should we budget for next year?

How has Telecom Expense Management changed?

Telecom expense management (fixed voice & data) used to be limited to just reducing spend. Today, IT departments are under pressure to not only streamline costs but to show the value of IT investments, especially as part of digital transformation projects. ​

Mobilise IT empowers IT teams to take control of expenses through cost optimisations, more efficient workflows, and by expertly allocating IT spend to departments and company initiatives.

How to reduce voice and network costs?

Telecom Expense Management (TEM) platforms like brightfin help reduce voice and network costs by automatically detect billing errors, inconsistencies, and orphaned services with automated auditing and reconciliation solutions.

How does fixed telecom invoice processing work?

Managing the tasks associated with telecom expense management is complex – invoice processing, auditing, reconciliation, disputes quickly becomes overwhelming. Ensuring accuracy and savings only adds to the challenge.​

Telecom Expense Management (TEM) platforms, like brightfin, pull and process telecom carrier invoices for you. With fixed invoice management, you gain full visibility into your expenses and allocations. brightfin gives organisations the ability to track IT investments with precision, ensuring costs are expertly allocated by department or company initiative. ​

How do I automate telecom invoice processing?

Telecom expense management is overwhelming—handling invoices, audits, reconciliations, disputes, and cost savings can quickly spiral out of control.​

brightfin’s pre-configured integrations with hundreds of telecom providers allows for automatic invoice processing, ensuring your team manages invoices seamlessly according to your business rules. Plus, we compare invoices to contracts to guarantee you’re being billed the correct amount. ​

How can you allocate telecom invoices properly?

Fixed invoice management means knowing exactly what your expenses are and where they’re being allocated. Many organisations struggle to track and understand telecom costs, making it difficult to align charges with the right departments or locations. By natively storing telecom invoices within ServiceNow (where your people, departments, locations and more already live), brightfin gives organisations full visibility into their IT investments, through expert allocation by department or company initiative. ​

How does telecom dispute management work?

Our easy-to-use telecom platform gives users the ability to effortlessly create, track, and close billing disputes with telecom service providers. By automatically creating disputes from audits, your team simply needs to review and submit pre-built queries that are tracked until they are resolved.

How does telecom contract management work?

With a deep understanding of the telecom industry, brightfin provides expertise in all areas of telecom contract management. Using our platform, you can easily gather, store, and analyse contracts to ensure operational and financial compliance with your telecom providers. ​

How do I charge departments for telecom usage?

The brightfin platform allows organisations to easily chargeback IT services and expenses to internal departments such as finance, marketing, etc. This functionality can also be used by third party IT services which need to generate chargeback invoices for their customers. ​

Chargeback calculations are highly flexible to meet your business model. Chargeback pricing can be fixed, cost-based, or cost plus an agreed percentage for IT services. ​

Can I submit telecom installation requests?

Yes, the brightfin platform allows you to submit fixed telecom installation requests easily. Need to install a new telecom service or change bandwidth? No problem – simply submit an installation request using brightfin’s easy-to-use platform and we’ll take care of it for you.