managed device services
End-to-End Mobile Device Lifecycle Management

Mobilise IT offers full Mobile Device Lifecycle Management, handling every stage—from procurement to decommissioning. Our comprehensive service ensures your mobile devices are fully managed, secure, and optimised to support your business goals. Whether integrated with an MDM/EMM platform or operating independently, we keep your mobile fleet secure, compliant, and performing at its best.

Partnering with Mobilise IT means gaining access to expert support to streamline mobile device management and keep your employees productive and connected.

Comprehensive Mobile Device Lifecycle Management

Mobilise IT’s end-to-end mobile device management covers every aspect of device management, ensuring that each device is properly maintained from its first day in the field until it is decommissioned:

Procurement and Setup

We manage the entire procurement process, sourcing the best devices to match your business needs. Each device is pre-configured with the necessary applications, user profiles, and security settings, ensuring employees receive fully functional devices right out of the box.

Active Monitoring and Management

For devices integrated within an MDM/EMM platform, we monitor device usage, enforce security policies, deploy apps, and ensure that devices are compliant with corporate IT policies. This level of real-time management allows for the proactive detection of issues, immediate response to security threats, and continuous performance optimisation.

Support and Maintenance

We provide full support for mobile devices, including remote troubleshooting, performance monitoring, and on-demand help desk services for your employees. Our 24/7 support ensures that any issues are resolved quickly, minimising downtime and keeping employees productive.

End-of-Life Management and IT Asset Disposition (ITAD)

When devices reach the end of their lifecycle, we manage the decommissioning process, including secure data wiping, hardware recycling, and device disposal. Our IT Asset Disposition (ITAD) service ensures all sensitive data is removed from the device before it is securely disposed of or recycled, in full compliance with data protection regulations.

End User Support for Mobile Devices

Mobilise IT provides full end-user support, ensuring your employees receive expert assistance throughout the lifecycle of their devices. This helps minimise disruptions and ensures that employees can focus on their work rather than dealing with device issues:

24/7 Help Desk Support: Our around-the-clock help desk provides fast, reliable support for device-related issues, including app malfunctions, connectivity problems, and performance concerns.

Remote Troubleshooting: Using remote management capabilities, we can quickly diagnose and resolve issues, ensuring minimal downtime for employees. Whether a device is integrated into an MDM/EMM system or not, we provide expert guidance and support to keep devices running smoothly.

Device Repair and Replacement: In the event of hardware failure, damage, or performance issues, we manage the repair or replacement of devices, ensuring employees are equipped with functioning devices as quickly as possible.

Mobilise IT's Mobile Device Management Services provides several key benefits for businesses of all sizes:
Comprehensive Lifecycle Management

From procurement to decommissioning, Mobilise IT handles every stage of the device lifecycle, ensuring your mobile fleet is secure, compliant, and performing optimally.

MDM/EMM Integration

Devices that are managed within an MDM/EMM platform benefit from enhanced security, real-time monitoring, and automated app and policy updates. This allows for greater control over device usage, compliance, and performance.

Full Support and Maintenance

Our expert team provides end-user support and ongoing maintenance for all devices, ensuring issues are resolved quickly and minimising downtime for employees.

ITAD and Compliance

Our secure IT Asset Disposition (ITAD) services ensure that devices are safely decommissioned, with all data securely wiped in compliance with industry regulations such as GDPR or HIPAA, before being responsibly recycled or disposed of.

Why Choose Mobilise IT for Mobile Device Managed Services?

Mobilise IT provides a complete, scalable solution for managing your entire mobile fleet. Our end-to-end lifecycle management ensures that all devices are well-maintained, secure, and compliant throughout their lifecycle, from initial deployment to end-of-life disposal. Whether devices are part of an MDM/EMM platform or not, we provide the necessary tools and support to keep your mobile workforce productive and secure.

Our ITAD services ensure that sensitive data is securely wiped, and hardware is responsibly recycled, offering full peace of mind when devices reach the end of their usable life.